Do you DIALOGUE or just TALK?

You may want to look up the #TedTalk, “Why #SocraticDialogue should become our #BusinessCard” by Sira Abenoza on #YouTube and take a listen

https://lnkd.in/dfG8_dJ

Really good stuff!

In life and in work, are we actually dialoguing or just talking?

There’s a difference.

If we want to #dialogue, we have to trust and #OpenUp. This seems to be in opposition to so many other #BusinessModels teach. But it may very well be the only one that works!

How to Drive Continuous Improvement

Great principles for work and for life!

I’m reading a couple books by Eliyahu Goldratt right now and would highly recommend anything he has written!

These principles are most definitely applicable to my field of healthcare quality and patient safety.

I had a family member ask me what Patient Safety is in an attempt to understand what it is that I do. When I explained to him that death numbers from complications related to errors in health care are right up there with cancer and car crashes and that my work revolves around improving processes to make care safer, he replied, “Oh, I thought maybe Patient Safety Officer meant that you stood outside the hospital elevators to make sure patients had seatbelts on!” 🙂

Oh, sometimes I wish it were that simple. But principles like this can make keeping patients safe much simpler!

Principles on #DrivingContinuousImprovement

Based on #TheGoal by #EliyahuGoldratt – #RecommendedReading

•#MeasurementsDriveBehavior

•#SeekAnswers

•#Teamwork

•#NeverGiveUp

•#WorkSmarterNotHarder

•#Improve the overall #system, not just the individual parts